State Farm® Insurance Agent Jacob Naven

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

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What our customers say about us...

Erika Barajas valencia

December 17, 2023

5 out of 5

"Laura Gutiérrez is phenomenal always available and responds to your requests quickly, specially during unforeseen events. Laura, thank you for always assisting us with excellent service."

Jon Serafin

November 11, 2023

5 out of 5

"Jacob and his team are the best. Even worked with me after hours on a holiday to get me set up with my new vehicle.❤️. Thank you so much!"

Bryna Carter

October 13, 2023

5 out of 5

"The customer service is outstanding! It’s nice to have local agent and office staff who is available when you need them. I can call or email and get a response right away. Knowing they also support our local community is a bonus for me!"

Joanna Giron

October 4, 2023

5 out of 5

"Ask for Audra Demoulin! Excellent Customer Service Representative with outstanding knowledge when it comes to State Farm Insurance policies. Audre took the time to thoroughly listen and answered all of my questions. Overall the experience was a pleasure and I’m grateful to be assisted by this company. Thank you!"

James Racacho

July 5, 2023

5 out of 5

"They always come through for me especially Laura. I enjoy going talking to the entire team always friendly"

Fawn Mayo

May 31, 2023

5 out of 5

"I love this office always welcoming & helpful. They have been my office over 13 years 🤝"

Robert Baker

April 27, 2023

5 out of 5

"Very fast and pleasant customer service!"

Armando Juarez

April 25, 2023

1 out of 5

"Me and my family have been clients with statefarm for +10 years. We've had good customer service throughout especially with Laura and Maria. Recently had a change in my policy because of a family member in my household. They sent me a letter on 12th got it signed by the 17th. My revised notice was increased by $150. I called to see what could be done. Audra and Sabrina seem to have done the best they could apparently and made me and wife feel like it was our responsibility and our fault as to why our bill increased by $150. Customer service is poor from them. We did not feel as a valued customer from them. Customer service is what separates a business."

Emily and Kyle Todd

March 28, 2023

5 out of 5

"Audra was beyond helpful and kind to us! She went above and beyond to take care of us. She even reached out to necessary parties to figure out details for us. Thank you!"

Hillary Gibbs

February 22, 2023

5 out of 5

"Great customer service!"

Krystal Phillips

February 22, 2023

5 out of 5

"Sabrina was very helpful with everything and is very respectful and definitely patient. I would recommend this office to any and everybody!"

Eddie george Fernandez

February 22, 2023

5 out of 5

"I love my policies!!"

Jaleo Ty

February 12, 2023

5 out of 5

"Great service!"

Anthony Accetturo

February 7, 2023

5 out of 5

"Amazing as always"

CoffeeCrafting &Jesus

January 31, 2023

5 out of 5

"Amazing service!"

medha

January 30, 2023

5 out of 5

"Great service!"

Carrie Cooksey

January 30, 2023

5 out of 5

"Great office! Love the staff!"

Christopher Jarmon

January 25, 2023

5 out of 5

"I had the best experience I've had in a long time with Laura G. helping me over the phone. She was super knowledgeable & made the whole process smooth & easy. She kept me entertained with great conversation while the system did it's thing. I highly recommend you calling or going to see her at this office. She had me feeling very comfortable with my decision to return as a client & quoted me a much better price than I expected.. Thank you Laura. Go Raiders!"

Carol Davis

January 23, 2023

5 out of 5

"Jacob is very understanding, patient, and caring."

Adalie Frade

December 25, 2022

5 out of 5

"Great experience. Amazing service."

Denna Crowe

December 17, 2022

5 out of 5

"Happy with your office and coverage. Highly recommend!"

Deep Singh

December 5, 2022

5 out of 5

"Just set up my renter insurance with Audra over the phone she was fantastic , helping me set up policy was very quick and easy."

Erica Hanog

December 5, 2022

5 out of 5

"What an awesome experience it was dealing with Jacob. Thank you again."

Andrew Payne

November 26, 2022

5 out of 5

"Helped with all my questions and insurance needs."

Navpreet Kaur

November 4, 2022

5 out of 5

"There was a lady and she was so nice. I loved her so much. She was amazing help and I hope when I go back that I see her again. She was truly amazing."

What our customers say about us...

Erika Barajas valencia

December 17, 2023

5 out of 5

"Laura Gutiérrez is phenomenal always available and responds to your requests quickly, specially during unforeseen events. Laura, thank you for always assisting us with excellent service."

Jon Serafin

November 11, 2023

5 out of 5

"Jacob and his team are the best. Even worked with me after hours on a holiday to get me set up with my new vehicle.❤️. Thank you so much!"

Bryna Carter

October 13, 2023

5 out of 5

"The customer service is outstanding! It’s nice to have local agent and office staff who is available when you need them. I can call or email and get a response right away. Knowing they also support our local community is a bonus for me!"

Joanna Giron

October 4, 2023

5 out of 5

"Ask for Audra Demoulin! Excellent Customer Service Representative with outstanding knowledge when it comes to State Farm Insurance policies. Audre took the time to thoroughly listen and answered all of my questions. Overall the experience was a pleasure and I’m grateful to be assisted by this company. Thank you!"

James Racacho

July 5, 2023

5 out of 5

"They always come through for me especially Laura. I enjoy going talking to the entire team always friendly"

Fawn Mayo

May 31, 2023

5 out of 5

"I love this office always welcoming & helpful. They have been my office over 13 years 🤝"

Robert Baker

April 27, 2023

5 out of 5

"Very fast and pleasant customer service!"

Armando Juarez

April 25, 2023

1 out of 5

"Me and my family have been clients with statefarm for +10 years. We've had good customer service throughout especially with Laura and Maria. Recently had a change in my policy because of a family member in my household. They sent me a letter on 12th got it signed by the 17th. My revised notice was increased by $150. I called to see what could be done. Audra and Sabrina seem to have done the best they could apparently and made me and wife feel like it was our responsibility and our fault as to why our bill increased by $150. Customer service is poor from them. We did not feel as a valued customer from them. Customer service is what separates a business."

Emily and Kyle Todd

March 28, 2023

5 out of 5

"Audra was beyond helpful and kind to us! She went above and beyond to take care of us. She even reached out to necessary parties to figure out details for us. Thank you!"

Hillary Gibbs

February 22, 2023

5 out of 5

"Great customer service!"

Krystal Phillips

February 22, 2023

5 out of 5

"Sabrina was very helpful with everything and is very respectful and definitely patient. I would recommend this office to any and everybody!"

Eddie george Fernandez

February 22, 2023

5 out of 5

"I love my policies!!"

Jaleo Ty

February 12, 2023

5 out of 5

"Great service!"

Anthony Accetturo

February 7, 2023

5 out of 5

"Amazing as always"

CoffeeCrafting &Jesus

January 31, 2023

5 out of 5

"Amazing service!"

medha

January 30, 2023

5 out of 5

"Great service!"

Carrie Cooksey

January 30, 2023

5 out of 5

"Great office! Love the staff!"

Christopher Jarmon

January 25, 2023

5 out of 5

"I had the best experience I've had in a long time with Laura G. helping me over the phone. She was super knowledgeable & made the whole process smooth & easy. She kept me entertained with great conversation while the system did it's thing. I highly recommend you calling or going to see her at this office. She had me feeling very comfortable with my decision to return as a client & quoted me a much better price than I expected.. Thank you Laura. Go Raiders!"

Carol Davis

January 23, 2023

5 out of 5

"Jacob is very understanding, patient, and caring."

Adalie Frade

December 25, 2022

5 out of 5

"Great experience. Amazing service."

Denna Crowe

December 17, 2022

5 out of 5

"Happy with your office and coverage. Highly recommend!"

Deep Singh

December 5, 2022

5 out of 5

"Just set up my renter insurance with Audra over the phone she was fantastic , helping me set up policy was very quick and easy."

Erica Hanog

December 5, 2022

5 out of 5

"What an awesome experience it was dealing with Jacob. Thank you again."

Andrew Payne

November 26, 2022

5 out of 5

"Helped with all my questions and insurance needs."

Navpreet Kaur

November 4, 2022

5 out of 5

"There was a lady and she was so nice. I loved her so much. She was amazing help and I hope when I go back that I see her again. She was truly amazing."